Position Summary

The Groomer II will support Bentley’s Pawsome Resort to provide a safe, clean, comfortable, and pleasurable venue for dogs and their owners. The Groomer II will support the Grooming Lead with the day-to-day operations of Bentley’s Pawsome Resort’s full-service commercial grooming services. The Groomer II is responsible for all aspects of pet grooming from start to finish. Strong ability to know dog behavior, flexibility, and follow-through with details are essential activities of this position. The position interacts daily with the Grooming Lead, Grooming Manager, and team members and reports to the Grooming Manager.

General Hours:  7:00 am – 4:30 pm Monday – Friday

Compensation:  Will negotiate based on experience.

Core Values

• Integrity:  Consistent patterns of honesty and holding oneself accountable for one’s actions, following through with what you say.
• Caring Service: Clients are treated the way the Grooming II would want to be treated. Pets are treated with compassion and kindness in a fear-free manner.
• Excellence: Treats others with respect and dignity. Anticipates clients’ needs. Tasks are completed with the utmost attention to detail. Assists team members when personal tasks are completed.
• Dependability: The Grooming II can be relied upon to complete assigned duties during work hours. Demonstrates teamwork by not leaving the Leadership team or team members unsupported.

Grooming Services:

• Advanced knowledge of various breeds and their characteristics, and familiarity with symptoms of diseases common to dogs, required.
• Read dogs’ body language; safely handle dogs of all breeds and ages.
• Ability to provide basic first aid to dogs.
• Cut and style dogs’ hair, using specific techniques to accommodate the needs of breed standards and client preference.
• Bathe dogs using safe handling skills and ensuring proper cleanliness is achieved.
• Relay grooming instructions to the groomer(s) and ensure they are met to the client’s satisfaction.
• Ensure the grooming area is clean and presentable.
• Handle client concerns and complaints.
• Report and communicate any safety issues, injuries, serious concerns promptly to the Grooming Lead or Grooming Manager.
• Assist Bentley’s staff with identifying in-house dogs for grooming.

Education/Experience Required:

• High school/GED required.
• 4 years of experience in grooming.

Work Environment/Physical Requirements

Physical requirements for the position include…

• Work environment includes constant exposure to animals and animal allergens.
• Ability to push/pull moderately heavy objects up to 25 pounds.
• Ability to move dogs weighing up to 150 pounds for short distances and humanely restrain animals when necessary.
• Ability to walk dogs weighing up to 150 pounds in a variety of weather conditions.
• Ability to kneel, bend, stoop, squat, reach above and below shoulder level, grasp and turn objects, stand and/or walk frequently and repetitively throughout each shift.
• Ability to flex the neck upward and downward and twist the neck and waist.
• Dexterity to handle animals and small objects.
• Ability to assess medical and behavior changes in animals using a variety of techniques including, but not limited to, visually and audibly.
• Ability to sit for periods of time for up to 2 hours using a computer or in other tasks.
• Ability to stand for up to three hours grooming dogs.
• Tetanus and rabies inoculations are required or must be waived.